Payment Policy
This Payment Policy explains how payments are handled when customers place orders through the Luxe Lattice website.
By placing an order on our website, customers acknowledge and agree to the terms outlined in this Payment Policy.
Accepted Payment Methods
Luxe Lattice accepts payment through the payment methods made available during checkout.
Available payment methods may include:
- Visa
- Mastercard
- American Express
- Discover
Available payment options may vary based on location, payment provider availability, and technical requirements.
Payment Authorization
When an order is placed, the payment method provided may be subject to authorization and verification procedures.
Orders will only proceed to processing after payment has been successfully authorized and received.
If payment authorization cannot be completed, the order may not be processed.
Currency
Unless otherwise stated, all prices displayed on the Luxe Lattice website are listed in:
United States Dollars (USD)
Customers using international payment methods may be subject to currency conversion rates and fees determined by their financial institution or payment provider.
Luxe Lattice does not control exchange rates or additional banking charges.
Order Confirmation
After successful payment, customers may receive an order confirmation using the email address provided during checkout.
Order confirmations are intended to acknowledge receipt of an order request and payment information.
Customers should review confirmation details carefully and contact support if they identify inaccuracies.
Accurate Billing Information
Customers are responsible for providing accurate billing information, including:
- Full name
- Billing address
- Payment details
- Contact information
Incorrect or incomplete billing information may result in:
- Payment authorization failure
- Delayed processing
- Order cancellation
- Communication issues
Incorrect Email Address or Contact Information
Customers are responsible for ensuring that their email address and contact information are accurate.
If incorrect information is provided, Luxe Lattice may be unable to:
- Send order confirmations
- Send payment-related notifications
- Provide order updates
- Respond to inquiries regarding purchases
Issues resulting from inaccurate customer-provided information remain the responsibility of the customer.
Payment Security
Payments are processed through third-party payment service providers.
Sensitive payment information is handled through the systems of those providers.
Luxe Lattice does not intentionally store complete payment card information on its website servers.
While reasonable measures are used to support secure transactions, no electronic transmission or payment system can be guaranteed to be completely secure.
Fraud Prevention
To help protect customers and business operations, certain orders may be reviewed for verification purposes.
Luxe Lattice reserves the right to:
- Review transactions
- Request additional verification when necessary
- Refuse or cancel orders that appear suspicious
- Decline transactions that cannot be reasonably verified
These measures may be implemented to reduce unauthorized transactions and fraudulent activity.
Failed Transactions
Payments may fail for reasons including:
- Insufficient funds
- Expired payment cards
- Incorrect billing information
- Bank restrictions
- Payment provider issues
If a transaction fails, customers may contact their bank or payment provider for assistance.
Chargebacks and Payment Disputes
If customers experience issues with an order, they are encouraged to contact Luxe Lattice before initiating a payment dispute or chargeback.
We will review inquiries in accordance with our store policies and available order records.
Submission of a chargeback does not automatically guarantee a refund and may require investigation by the payment provider.
Taxes
Where applicable, taxes may be calculated and displayed during checkout according to relevant requirements.
The amount shown at checkout will be the amount charged at the time of purchase.
Order Cancellation Due to Payment Issues
Luxe Lattice reserves the right to cancel orders if:
- Payment cannot be successfully processed
- Fraud prevention checks cannot be completed
- Billing information cannot be verified
- Payment provider authorization is declined
Customers may place a new order using updated payment information where appropriate.
Third-Party Payment Providers
Payment services available through the website may be operated by independent third-party providers.
These providers maintain their own:
- Terms of Service
- Privacy Policies
- Security Procedures
Customers may be subject to the policies of those providers when completing transactions.
Policy Updates
Luxe Lattice reserves the right to update or modify this Payment Policy at any time without prior notice.
Any revisions will be published on this page.
Contact Information
For payment-related questions, customers may contact us:
Business Name: Luxe Lattice
Email: support@luxelattice.store
Chat Support: 24/7
Business Hours: Monday – Friday, 09:00 AM – 05:00 PM (GMT-6)
Business Address:
2990 E 110th Dr Northglenn, Colorado 80233, United States
Final Note
By placing an order through the Luxe Lattice website, customers acknowledge that they have read and understood this Payment Policy and agree to the payment terms described herein.