Contact Us
Thank you for visiting Luxe Lattice.
We value clear communication and encourage customers to contact us with questions regarding orders, products, shipping, returns, refunds, or other general inquiries.
This page explains how you can reach our support team and what information may be helpful when contacting us.
How to Contact Us
Customers can contact Luxe Lattice using the following method:
Email: support@luxelattice.store
Business Information
Business Name: Luxe Lattice
Business Address:
2990 E 110th Dr Northglenn, Colorado 80233, United States
Business Hours:
Monday – Friday
09:00 AM – 05:00 PM (GMT-6)
Customer Support
Our support team can assist with inquiries related to:
- Order status
- Product information
- Shipping inquiries
- Delivery concerns
- Return requests
- Refund requests
- Website-related questions
- General customer support
Customers are encouraged to provide complete and accurate information when submitting a request.
Order-Related Inquiries
If you are contacting us about an order, please include:
- Full name used during checkout
- Order number (if available)
- Email address associated with the order
- A detailed description of your inquiry
Providing accurate information helps us identify your order and respond more efficiently.
Response Times
We make reasonable efforts to review and respond to customer inquiries during business hours.
Response times may vary depending on:
- Inquiry volume
- Business hours
- Weekends or holidays
- The complexity of the request
Submitting multiple requests for the same issue may increase processing time.
Customer Responsibility
Customers are responsible for providing accurate contact information when:
- Placing an order
- Contacting customer support
This includes:
- Correct email address
- Accurate phone number (if provided)
- Correct order information
Luxe Lattice is not responsible for communication issues resulting from incorrect information provided by customers.
Communication Standards
To help maintain effective communication, customers are encouraged to:
- Provide accurate information
- Clearly describe their inquiry
- Allow reasonable time for a response
- Communicate respectfully
We aim to address inquiries in accordance with our store policies and procedures.
Updates to Contact Information
Luxe Lattice reserves the right to update contact information when necessary.
Any changes will be published on this page.
Final Note
We appreciate your interest in Luxe Lattice and welcome inquiries regarding our products, orders, and store policies.
For assistance, please contact us through the methods listed above.