Privacy Policy
This Privacy Policy explains how Luxe Lattice collects, uses, stores, and protects information when customers visit our website or place an order.
By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
Introduction
Luxe Lattice respects the privacy of visitors and customers. This Privacy Policy is intended to provide information regarding the collection, use, and disclosure of information obtained through our website.
This policy applies to information collected through our website, customer communications, and order-related activities.
Information We Collect
We may collect information that customers voluntarily provide during website use, account registration (if available), checkout, or customer support interactions.
Personal Information
Information may include:
- Full name
- Email address
- Billing address
- Shipping address
- Phone number (if provided)
- Order information
Order Information
When a purchase is made, we may collect information related to:
- Products ordered
- Order value
- Transaction details
- Shipping information
- Customer communications regarding the order
Technical Information
Certain information may be collected automatically when visitors access the website, including:
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Referring pages
- Usage data
This information helps support website functionality and security.
How We Use Information
Information collected may be used for legitimate business purposes, including:
- Processing orders
- Providing customer support
- Responding to inquiries
- Sending order-related communications
- Managing returns and refunds
- Improving website functionality
- Detecting fraudulent or unauthorized activity
- Maintaining website security
Information is used only as necessary for operating our business and providing services.
Customer Communications
We may use customer contact information to send communications related to:
- Order confirmations
- Shipping notifications
- Return and refund requests
- Customer support responses
- Service-related updates
Customers are responsible for providing accurate contact information.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality and user experience.
Cookies may be used to:
- Maintain website functionality
- Remember user preferences
- Analyze website performance
- Improve navigation
Customers may adjust browser settings to manage or disable cookies.
Disabling cookies may affect certain website functions.
Sharing Information
We may share information with third-party service providers when necessary for business operations.
These providers may include:
- Payment processors
- Shipping carriers
- Website hosting providers
- Technology service providers
- Customer support platforms
Information is shared only to the extent reasonably necessary for providing services.
No Sale of Personal Information
Luxe Lattice does not sell customer personal information to third parties.
We do not exchange personal information for monetary compensation.
Data Retention
Information may be retained for as long as necessary to:
- Fulfill orders
- Maintain business records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on operational and legal requirements.
Data Security
We take reasonable measures intended to protect information against unauthorized access, misuse, or disclosure.
Security measures may include:
- Restricted access to information
- Secure website technologies
- Third-party payment security systems
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Services
Our website may utilize third-party services that operate independently from Luxe Lattice.
Examples may include:
- Payment gateways
- Shipping providers
- Analytics tools
- Website infrastructure providers
These providers may have their own privacy practices and policies.
Customers are encouraged to review the policies of third-party services when applicable.
Third-Party Links
Our website may contain links to external websites.
Luxe Lattice is not responsible for the privacy practices, content, or policies of third-party websites.
Visitors access third-party websites at their own discretion.
Children’s Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age.
If such information is identified, reasonable efforts may be taken to remove it.
International Visitors
If visitors access our website from locations outside the United States, information may be processed and stored in jurisdictions where our service providers operate.
By using the website, visitors acknowledge such processing where applicable.
Customer Rights
Depending on applicable laws, customers may have certain rights regarding their personal information, including the ability to:
- Request access to information
- Request correction of inaccurate information
- Request deletion where legally permissible
Requests may be submitted using the contact information provided below.
Policy Updates
Luxe Lattice reserves the right to modify or update this Privacy Policy at any time.
Any changes will be posted on this page with the updated version becoming effective upon publication.
Contact Information
If you have questions regarding this Privacy Policy, you may contact us:
Business Name: Luxe Lattice
Email: support@luxelattice.store
Chat Support: 24/7
Business Hours: Monday – Friday, 09:00 AM – 05:00 PM (GMT-6)
Business Address:
2990 E 110th Dr Northglenn, Colorado 80233, United States
Consent
By using the Luxe Lattice website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.